Returns & Exchanges
At Kizzybel Designs we stand behind the amazing quality of our products and 100% guarantee our workmanship. All products are inspected for quality assurance before they are sent out.
Please make sure you inspect your products as soon as you receive them and let us know if there is a problem. We are more than happy to replace any product that is defective, e.g. misprints, manufacturing issue, etc. at no charge.
I RECEIVED THE WRONG ITEM. HOW DO I GET IT FIXED?
We hate to make mistakes, but sometimes we do… Please know that we strive to exceed your expectations and will get you out the correct item ASAP.
Send an email with photos of the item received to our customer service department at email@example.com and we will take care of getting you the right item.
CAN I EXCHANGE AN ITEM?
- If you received a wrong size, please email firstname.lastname@example.org with your full name, order number and/or email address you used when ordering with a screenshot of your order so we can make it right for you and send you the correct size you've ordered. *Exchanges must be made within 60 days from the date your item was delivered.
- Each and every item is individually printed just for you, which is why we are unable to exchange items for a smaller or bigger size. All of our apparel is TRUE TO SIZE. Please refer to the size charts on our website to assure you are ordering a good fit or reach out to us prior to ordering. We're always happy to help! :)
DO YOU OFFER RETURNS?
- We sure do! We guarantee you'll love it - or your money back.
- Returns must be made within 60 days of delivery.
- To process your return, please send an email to email@example.com with a reason for the return and we will help you process your return.
- All items must be sent back in original, unworn/unwashed condition and packaging
- Refunds typically take 2-3 business days to process through back to your bank. Once a refund is processed you will receive an email notification.
*There are NO RETURNS for Personalized, Holiday, or Promotional/Sale Items. Those sales are FINAL unless there's a quality issue or incorrectly sent to you.
If you have any questions about our Refund and Exchange Policy, please contact us: firstname.lastname@example.org